FAQ

Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER <- Order Lookup Page

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 5-20 days.

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other competitors in the baby carrier industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does OG Brand provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.

Included in Kit

  • Foaming Soap

    Black Label Studio Foaming Soap is a gentle, skin-safe cleanser designed to keep tattoos clean, hydrated, and protected during the healing process. Formulated with mild cleansing agents and soothing ingredients, it removes excess ink, plasma, and bacteria without stripping the skin—making it ideal for daily tattoo aftercare and general skin use.

    Allergy & Safety Notice:

    For external use only. Avoid contact with eyes. Discontinue use if irritation or allergic reaction occurs. This product may contain ingredients derived from coconut, botanical extracts, or fragrance components that can cause sensitivity in some individuals. Do not use on deep wounds or infected skin. Keep out of reach of children.

  • Moisturizer

    Black Label Studio Daily Moisturizer is a lightweight, fragrance-free lotion designed to hydrate, protect, and support the skin’s natural barrier. Formulated with skin-essential ingredients like glycerin and pro-vitamin B5, this fast-absorbing lotion helps lock in moisture while keeping skin smooth, balanced, and non-greasy.

    Infused with emollients and conditioning agents such as shea butter and mineral-based hydrators, it delivers long-lasting hydration without clogging pores—making it ideal for daily use and tattoo aftercare.

    Allergy & Safety Notice

    For external use only. Avoid contact with eyes. Discontinue use if irritation, redness, or allergic reaction occurs.

    This product contains ingredients derived from botanical sources (shea butter) and fatty alcohols (cetyl/cetearyl alcohol) that may cause sensitivity in some individuals.

    Formulated with glycerin (humectant) and occlusive moisturizers (such as mineral oil and dimethicone), which may not be suitable for all skin types.

    Do not apply to broken, infected, or heavily irritated skin unless directed by a professional. Keep out of reach of children.

  • Tattoo Balm

    Black Label Studio Tattoo Balm is a rich, protective moisturizer designed to support tattoo healing and keep skin looking bold and defined. Crafted with a blend of shea butter, beeswax, and coconut oil, this balm helps lock in moisture, soothe dryness, and create a breathable barrier to protect fresh and healed tattoos.

    Its smooth, non-greasy texture melts into the skin, delivering long-lasting hydration while helping reduce flaking and irritation—perfect for daily aftercare and ongoing tattoo maintenance.

    Allergy & Safety Notice

    For external use only. Avoid contact with eyes. Discontinue use if irritation or allergic reaction occurs.

    This product contains shea butter, beeswax, and coconut oil, which may cause allergic reactions or sensitivities in some individuals—especially those with nut or bee-related allergies. Perform a patch test before full application.

    Do not apply to open wounds, infected skin, or excessively irritated areas. Keep out of reach of children.
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